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CPAP Tracker Support

Need Help?

We’re here to help you get the most out of CPAP Tracker. Below you’ll find answers to common questions and ways to reach us.

Frequently Asked Questions

General

What is CPAP Tracker? CPAP Tracker helps you manage your CPAP equipment by tracking replacement schedules, cleaning tasks, and optionally viewing sleep data from Apple Health. You can also enable AHI tracking to log your daily values.

Is my data stored online? By default, all data is stored locally on your device. Pro users can optionally enable iCloud sync to keep data synchronized across multiple devices. When enabled, your data is stored in your private iCloud account—we never have access to it.

Equipment Tracking

How do I add a new consumable? Go to the Consumables tab and tap the “+” button. Select the type of consumable and set a replacement interval.

What does “Due Soon” and “Overdue” mean?

Can I track more than 5 consumables? The free version supports up to 5 consumables. Upgrade to Pro for unlimited tracking.

AHI Tracking

What is AHI? AHI (Apnea-Hypopnea Index) is a measurement from your CPAP machine that indicates the number of breathing interruptions per hour of sleep. Categories are based on clinical guidelines from the American Academy of Sleep Medicine (AASM).

Is AHI tracking required? No. AHI tracking is entirely optional. You can disable it in Settings > Sleep by turning off “AHI Tracking.” When disabled, all AHI-related features are hidden throughout the app.

How do I log my AHI? With AHI tracking enabled, go to the Sleep tab and tap “Log AHI” to enter your value from your CPAP machine’s display or app. You can include usage hours and notes.

Where can I find my AHI? Most CPAP machines display AHI on the screen when you wake up. You can also find it in your machine’s companion app (like myAir for ResMed or DreamMapper for Philips).

Sleep Data

How do I see my sleep data? Go to the Sleep tab. The app reads sleep data from Apple Health. You’ll need to grant HealthKit permission when prompted.

Why do sleep dates appear one day earlier than Apple Health? The app tracks sleep sessions on the day they start, from 12:00 PM through 11:59 AM the next morning. This is the same way that most CPAP and BiPAP manufacturers capture sleep data. Apple Health records a sleep session on the wake-up day. For this reason, app data will appear one day earlier than Apple Health. The sleep duration and stage data will match.

What if I don’t have sleep data? You can preview the feature using example data. Go to Settings > Sleep and enable “Example Data.”

Why isn’t my sleep data showing? Make sure HealthKit access is enabled: go to iOS Settings > Health > Data Access & Devices > CPAP Tracker and enable sleep data access.

XP, Streaks & Achievements

How do I earn XP? You earn experience points (XP) by:

What are streaks? There are two types of streaks. Your Sleep Goal Streak tracks consecutive days you meet your sleep goal. If AHI tracking is enabled, you also have a separate AHI Logging Streak for consecutive days you log your AHI. Keep them going to earn bonus XP!

What happens if I miss a day? Your current streak resets, but your longest streak record is preserved. You can always start building a new streak.

Cleaning

How does the cleaning schedule work? The Cleaning tab shows daily, weekly, and monthly tasks based on the consumables you’re tracking. Tap a task to mark it complete and earn XP.

iCloud Sync (Pro)

How do I enable iCloud sync? Go to Settings and toggle on “iCloud Sync.” Your data will sync across all devices signed into the same iCloud account.

What data syncs? Consumables, replacement history, cleaning records, XP, streaks, and achievements all sync. AHI entries sync if AHI tracking is enabled. App settings and HealthKit data do not sync.

What if I have data on multiple devices? When you enable sync, the app intelligently merges your data. It keeps your highest XP total and longest streaks from any device.

How do I turn off sync? Go to Settings and toggle off “iCloud Sync.” Your data stays on each device but stops syncing new changes.

Pro Upgrade

What does Pro include?

Is Pro a subscription? No. Pro is a one-time purchase with lifetime access.

How do I restore my purchase? Go to Settings > tap “Upgrade to Pro” > tap “Restore Purchases” at the bottom of the paywall.

Notifications & Reminders

How do I set up equipment reminders? Go to Settings > Equipment Reminders to enable notifications and set how many days before replacement you want to be reminded.

Can I get a daily reminder to log my AHI? Yes. With AHI tracking enabled, go to Settings > Sleep and turn on “Daily Reminder.” You can set your preferred reminder time.

How do I manage notification permissions? The app will ask for notification permission on first launch. You can also manage permissions in iOS Settings > Notifications > CPAP Tracker.

Data Management

How do I export my data? Pro users can export a PDF report from Settings. This includes your consumables and replacement history.

How do I delete all my data? Go to Settings and use “Reset All Data” to permanently delete everything. If you use iCloud sync, you may also need to delete data from your iCloud settings.

Contact Us

If you have a question not covered above, or need to report a bug:

Email: justsailingaway+cpaptracker@gmail.com

We typically respond within 48 hours.


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